Learn what items are, and what the Items tab includes on the dashboard
Items in Sinespace are any type of virtual good a creator has uploaded to Sinespace; this includes clothing, regions, vehicles, animations, room templates and furniture.
Under the Items tab on the Curator Dashboard, you will see a list of all your items which are being/have been uploaded to Sinespace. You can use the search bar at the top to quickly find an item using the items' name, the brand, status or ID. You can also edit an items' information, send it to review or delete it from here.
If you delete an item it will be permanently deleted. If you need to remove an item from the shop, please mark it as No Gold and No Silver under the Edit option. Users who purchased the item will still have it in their Inventory after deletion from Curator.
The difference between our Gold and Silver currencies
Gold currency can be purchased with real money by users or it can be made by creators by selling items in the Sinespace shop for Gold.
Gold currency can be purchased at an approximate 100:1 ratio against the USD ($). To learn more about payouts from Gold sales, see the Payout page.
Silver currency is free promotional currency given to users as rewards for socialising, attending events or participating in various in-world activities. You can also sell items for Silver in the Shop.
Creators can also create quest and games that reward silver currency - for this you require a token from us.
You can set each item you want to sell to gold only, silver only or any combination of the two. To sell your items as only gold or silver only, you need to set the other currency as -1 or check the No Gold or No Silver boxes on the item Edit menu on Curator.
Understand the different statuses on your items on the Curator Dashboard
An items' status relates to the upload process.
The statuses are:
Failed - This means your content has failed to upload
Uploaded - This means your content is uploaded but it hasn't started processing, it's waiting in the queue
Processing - This means your content has started processing
Staging - This means your content has finished processing and is now on our preview servers
Review - This means your content has been sent to review and is being reviewed by our team
Rejected - This means our team have rejected the item
Live - This means your content is on our live servers, either in the Sinespace Shop or in your Inventory
If your items' status is 'staging' you can review the item in-world on our preview servers to check it before you send it to review. To log into the preview server, open the Sinespace viewer, enter your login details and check the Preview Server box. Your item will be found in your Inventory. If you are happy with your item, click on the 'Send to Review' button.
The item status will change to 'Review'. If the item is approved by our team, the item will be pushed to the live servers and the items' status will change to 'Live'.
It may take up to 24-48 hours for our team to review your item depending on queue size
If the item is rejected, the status will change to 'rejected' and you will see a moderation reply on the item:
The moderation reply will include the reason why it was rejected and suggestions on how to fix the problem. When the item is fixed, you can send it for review again.
Learn how to edit the item information including pricing
You can update an items' information on the Curator Dashboard via the Edit button. All information can be updated, or you can update some of it.
Product Name - This is the name of your item. The name will be displayed in the Sinespace Shop and in the Inventory.
Brand - This is your brand name. Brand names will be displayed in the Sinespace Shop and in the Inventory.
Developer - This can be either your real name or Sinespace username. This will not be displayed in the Sinespace Shop or Inventory, it will only be visible on the Curator Dashboard.
Copyright - This can be either your real name or Sinespace username. This is used to protect your items from unauthorized duplication.
Category - This is the Sinespace Shop category your item will be listed under. If you are not familiar with the categories, please check the shop first before changing this.
Description - This is the items' description; try to include as much information as possible here.
Rating - This is the items' suitability rating. The ratings are Everyone, Teen, Mature, Adult and Explicit.
Gold - This is the amount of Gold the item is selling for in the Shop
Silver - This is the amount of Silver the item is selling for in the Shop
Max Discount - This is the max discount you want to apply to the item during Shop sales.
No Gold - If this is checked, the item will not sell for Gold.
No Silver - If this is checked, the item will not sell for Silver.
No Discount - If you do not want your item to be included in Shop sales, check this box.
Make sure to fill in the description for each item or your changes won't be saved!
